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Frequently Asked Questions

What is Forex VIP?

Forex VIP is the first loyalty membership program for OFWs, Filipino immigrants and their families in the Philippines. Through Forex VIP, members and their families enjoy VIP discount benefits on Forex services as well as exclusive VIP deals on non-Forex products and services from Forex VIP partners, such as healthcare, global travel insurance, and restaurant dining.

What are our Forex VIP benefits?

Forex VIP Balikbayan Box Benefit

  • 5% or up to $4 discount when you send a balikbayan box, unlimited for 1 year
  • Forex Cargo has been your balikbayan box trusted courier for over 35 years

Forex VIP Online Shopping + Consolidation Benefit

  • 5% or up to $4 discount when you ship a Forex Online Shopping box, unlimited for 1 year
  • Shop from your favorite USA websites like Amazon, eBay, Target, Walmart, Best Buy, ShopDisney, Carter’s & thousands more! Consolidate or combine packages to save on shipping and send to your Philippine address.
  • Forex Online Shopping provides access to thousands of US online stores and makes international shipping to Philippine doorstep worry-free

Forex VIP CarloPacific.com Shopping Benefit

  • 5% or up to P3,000 discount when you shop at CarloPacific.com
  • Shop CarloPacific.com for authentic lifestyle product at reasonable prices.
  • Enjoy wholesaler discount when you buy in bulk.

Forex VIP Philippine Door-to-Door Delivery eShipd2d.com Benefit

  • 5% discount to eShipD2D’s door-to-door delivery service in the Philippines
  • With eShipD2D, you can have your items picked up from Metro Manila and Greater Manila areas and have it delivered to anywhere in the Philippines, including hard-to-reach locations.
  • Greater Manila covers Laguna, Cavite, Rizal, Bulacan, Pampanga, Batangas, Tarlac & Nueva Ecija.
  • Pricing is personalized to suit your needs

Non-Forex VIP Philippine Healthcare Benefits

  • Give the gift of health to your family members in the Philippines with exclusive VIP deals from our Forex VIP partner, Maxicare.
  • Maxicare is the trusted premier healthcare provider in the Philippines.
  • Your family in the Philippines can enjoy VIP discount benefits on Maxicare prepaid health cards.

Global Travel Insurance Benefits

  • Travel the world with the convenience of knowing that you have access to good physicians.
  • With our Forex VIP partner Rethink, a servicing License Broker, we give you access to global travel insurance plans to best suit your needs.
How do I become a member of Forex VIP?
  • If you already have an existing account with Forex Balikbayan Box Service and Forex Online Shopping, you still need to register to Forex VIP. Use the same email address and password registered with Forex before.
  • If you are new to Forex, first of all, WELCOME! You will be asked to register with your customer information.
  • You will receive a confirmation email after successful sign-up

Is there a Forex VIP membership fee?

For only $20 membership fee, you can be a Forex VIP member.  You will pay this upfront upon sign-up using your credit card.

How soon can I avail of my Forex VIP benefits?

You can instantly enjoy your VIP benefits as soon as you successfully complete the sign-up process to be a Forex VIP member. Sign up here apps.forexcargo.us/vip/register

How long is my membership valid?

Your Forex VIP membership is valid for 1 year.

How do I avail of my Forex VIP benefits?

Forex VIP Welcome Email Kit

  • You will receive a Forex VIP welcome email kit within 24 hours after your successful sign-up to Forex VIP.
  • Your Forex VIP welcome email kit will give you a list of your VIP membership benefits and a guide on how to avail each benefit.
  • You will also receive your Forex VIP digital card and your VIP discount coupon code on CarloPacific.com as part of your Forex VIP welcome email kit.

Forex Balikbayan Box Benefit

  • Go to http://forexcargo.us/vip/
  • Under ‘Forex VIP Membership’, click the red icon for balikbayan box.
  • You will automatically be directed to the link, ‘Request for Box Pickup’ where you will input your contact information.
  • Since you are already a Forex VIP member, you will automatically receive a 5% discount or up to $4 when you send your Forex Balikbayan Box to Philippines.

Forex Online Shopping + Consolidation Benefit

  • Go to http://forexcargo.us/vip/
  • Under ‘Forex VIP Membership’, click the yellow icon for Forex Online Shopping.
  • You will automatically be directed to the login page where you will type in your registered email address and password.
  • Since you are already a Forex VIP member, you will automatically receive a 5% discount or up to $4 when you ship your Forex Online Shopping box to Philippines.

CarloPacific.com Shopping Benefit

  • You will receive your 5% VIP discount coupon code in your Forex VIP welcome email kit.
  • Go to https://carlopacific.com to create an account using the email address you registered to Forex VIP.
  • Shop authentic lifestyle products and enjoy wholesale discount when you buy in bulk. ‘Add to Cart.’
  • When you’re done shopping, click ‘View Cart’ and input the VIP discount coupon code before you click the button, ‘Proceed to checkout’.
  • Enjoy up to P3,000.00 savings per checkout.

Philippine Door-to-Door Delivery eShipd2d.com Benefit

  • Go to http://eshipd2d.com/
  • Submit your order inquiry form using the email address you registered to Forex VIP.
  • You will be receiving an email confirmation about your quote.
  • When you use eShipD2D.com door-to-door service, you will be enjoying your VIP benefit discount of 5%.

Philippine Healthcare Benefits

  • Go to https://carlopacific.com and create an account using the email you registered to Forex VIP.
  • Go to https://carlopacific.com/brand/maxicare/
  • Select the type of Maxicare Prepaid Health Card listing you would like to purchase and click ‘Add to Cart’.
  • When you’re done shopping, click ‘View Cart’ to make sure you have accurate information. ‘Proceed to checkout’.
  • You will be receiving a confirmation email with activation instructions on your Maxicare Prepaid Health Card.

Global Travel Insurance Benefits

  • Go to http://forexcargo.us/vip/
  • Select the image of the travel insurance product which best suits you.
  • You will be prompted to provide your contact information.
  • Our Forex VIP partner, a servicing License Broker, will get in touch with you.

My account is under a corporation, can I be a Forex VIP member?

Only individual accounts can join the Forex VIP program. Forex VIP benefit discounts cannot be used for commercial purposes.

Can I use my VIP member discount with other promotions?

VIP member benefits such as discounts and exclusive deals cannot be used with other promotions on both Forex services and non-Forex services.

Is Forex VIP membership transferable?

Forex VIP membership cannot be transferred or assigned to another party.

I have questions about the Forex VIP program, who can I raise these to?

For concerns, you may email vip@forexcargo.us

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